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    Changes to the e-mail settings starting on May 15th

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    • gmaess
      gmaess ChurchToolsMitarbeiter last edited by

      Starting on May 15th, 2023, ChurchTools e-mails can only be sent from "noreply@churchtools.de" when using ChurchTools' e-mail server. In menu "System settings" > "Communication" > "E-mail" in the section "E-mail address of site", "noreply@churchtools.de" will then be displayed and no other e-mail address can be entered. The reason for this change is as follows:

      • We can deliver e-mails more reliably by ensuring that DMARC headers are set correctly. Without these headers, e-mails are often rejected.
      • The change should make ChurchTools e-mails less likely to end up in spam folders, as correct e-mail settings increase trustworthiness with e-mail providers.
      • There should no longer be problems caused by incorrectly set SPF headers.

      Notes:

      • The change only affects you if you have changed the sender e-mail address and use ChurchTools' e-mail server.
      • Affected or not, you do not need to take any action.
      • Sent e-mails will still show the sender's name after the change (e.g. Max Mustermann).
      • E-mail replies will go to the sender's e-mail address (and not to "noreply@churchtools.de").

      We apologize for any inconvenience and appreciate your understanding. Thank you very much.

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